Sunlight Rewards® FAQs for Home Improvement
The industry's first and only loyalty program which rewards you for selling Home Improvement projects!
What do I need to know?
Sunlight Rewards® is a loyalty program that awards individual sales reps for choosing Sunlight Financial. The more loans you sell through Sunlight during the earning period, the more points you’ll earn – and those points can be redeemed for awesome prizes! The earning period runs from January 1 - December 31. Your Sunlight Rewards® status is determined by the number of projects approved in an earning period. You can earn 2X, 5X, and 10X points per project by leveling your status.
To participate in Sunlight Rewards®, you must provide your legal first and last name. Members who earn an equivalent of $600 or more in Sunlight Rewards® value will be required by the IRS to provide their social security number. Participating members are prohibited from sharing accounts. If your account is used to pool points with others it may be deactivated. Your company must be in good standing in order for your Sunlight Rewards® account to remain active. If your company goes out of business or chooses to opt out of Sunlight Rewards®, your account may be deactivated. To keep hard-earned points from expiring, members must earn points at least every six months by submitting a qualifying deal. For solar rewards, points are earned when projects reach installation approval (M1). For home improvement, points are earned when projects reach first payment approval.
How do I sign up for Sunlight Rewards®?
- Click the button at the top of your home menu that says “Join Rewards and Start Earning” and follow the instructions to enroll. Review the Terms and Conditions to learn more about the program.
- After you accept the Terms and Conditions, you will receive a welcome email from contactus@sunlightfinancialrewards.com. Click the “Create Rewards Login” button to set up your account password. Bookmark this page for easy access to your points balance, prize options, and more.
What if I already enrolled in Sunlight Rewards®?
If you are enrolled in Sunlight Rewards®, you can view the leaderboard at the top of your sales or ops dashboards to see where you rank in your company. Click on the Sunlight Rewards® gift icon below the leaderboard to view your rewards profile.
You can check your balance, number of days left in the earning period, rewards status, and progress in the current earning period. Click on the history tab to see a summary of your projects, when projects received points, and how many points were earned.
How does Sunlight Rewards® work for home improvement partners?
- Each Sunlight approved project that reaches first payment approval will earn you 160 points (X your status multiplier) per $1,000 of the loan amount rounded down to the nearest $1,000.
- For instance, if a project with a loan amount of $10,100 reaches first payment approval, we will round the loan amount down to $10,000 and you will earn 1,600 points.
- After three projects reach first payment approval, you will earn an additional 15,000-point bonus.
- The points per deal are determined by your Sunlight Rewards® status and its corresponding multiplier.
- Your Sunlight Rewards® status is based on the number of deals you have that reach first payment approval in an earning period. The earning period runs from January 1 - December 31.
When will I get my points?
You’ll earn points when your projects reach first payment approval. To track your points, log into your Sunlight Rewards® Profile in Orange® and navigate to the History tab. There you can see a summary of your approved projects. You will also receive an email from Sunlight each time you earn points.
What if I sell both solar and home improvement loans through Sunlight?
Your solar and home improvement points will be tracked through a single Sunlight Rewards® program account. If you earn points through solar or home improvement, they will both count toward your Sunlight Rewards® status and will be applied to each approved deal.
Are there other bonus opportunities and will my Sunlight Rewards® status affect how much I can earn during these bonuses?
Sunlight will be running specials and other bonus opportunities at various times to help you earn more. Keep in mind that bonuses will not be calculated based on your status level. For example, a bonus opportunity of 15,000 points can only earn you 15,000 regardless of your status.
Do points expire?
Yes, your points will expire if you have not earned new points in 180 days (six months). You will receive an email notification 30 days before your points expire. Be sure to keep your account active by submitting projects that reach first payment approval every six months.
I have been working with Sunlight and just signed up for Sunlight Rewards®. Can I get credit for my previous sales?
Sunlight can only award points for sales that were approved after you accepted the current Terms and Conditions of the Sunlight Rewards® program. All deals approved thereafter will earn you points according to your Sunlight Rewards® status.
I’m already enrolled in Sunlight Rewards® and it seems like my balance may be incorrect?
Your balance at the top of your Orange® dashboard will show the points you have earned minus any redemptions. To view your current points balance (total points earned minus any redemptions for prizes), click on the gift icon to access your Sunlight Rewards® Profile, then click “SHOP WITH POINTS”. Log in to your Sunlight Rewards® portal then click on reports > “My Earnings Report” to see a summary. You may also contact Sunlight Rewards®.
Sunlight Rewards® Headquarters
contactus@sunlightfinancialrewards.com
888-743-8731
Does Sunlight Rewards® affect my taxes?
Sunlight Rewards® may affect your taxes. If your total redemptions for the taxable year exceed $600, the IRS requires that you state the value of the rewards you have received as part of your income for tax purposes. Once Sunlight determines that you have earned at least $600 worth of points, Sunlight will ask you to provide some additional information (including your address and social security number) to enable Sunlight to provide you with the required 1099 statement. Please note that Sunlight is not a tax advisor and cannot provide individual tax advice. Any questions regarding the impact of your participation in Sunlight Rewards® on your taxes should be directed to your tax advisor*.
*Sunlight requires each user has their own individual Orange® account, this ensures each user manages their own tax liability.
When does Sunlight Rewards® end?
The program is currently ongoing, but Sunlight reserves the right to end the Sunlight Rewards® program at any time.
I have another question that wasn’t addressed.
Please contact sunlightrewards@sunlightfinancial.com if you have any questions which weren't addressed on this list.