What is the ID Check Before the Customer Signs?
ID Check helps us verify our customers' identity, helping to reduce the risk of fraud.
The Identification (ID) Check will be the first screen the customer sees after after clicking to open the e-sign loan document package from their email. The ID Check is a series of six basic questions that confirm a customer's identity (see below for examples).
- After the ID Check questions are answered, the loan document package will seamlessly load on the customer's computer.
- The customer does not have to answer all questions correctly to go forward.
Sunlight is required by law to verify that the borrower is the person signing the loan documents. The ID check allow us to confirm the customer's identity against information on their credit report.
Sample ID Check Questions
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